Steuben County, NYS to end contact tracing calls and texts

BATH, NY (WETM) – People in Steuben County and much of New York State who test positive for COVID-19 or come into contact will no longer receive calls from contact tracers after the end of this week, according to the Health Department.

Steuben County Public Health Director Darlene Smith announced that after April 29, the New York State Health Department’s virtual call center will cease operations for the county and a large part of the state. This means that those who test positive or come into close contact with someone who tests positive will not receive any texts or calls from NYS or Steuben County.

However, Smith said those who test positive should still follow New York’s isolation and quarantine guidelines.

“COVID-19 has been a part of our lives for over two years now,” Public Health Director Darlene Smith said. “The guidelines have remained stable over the past few months, making it easier for residents to know what they need to do to protect themselves and others from the continued spread if they test positive or are in contact. The information is still available on our website and we encourage you to continue uploading your isolation and quarantine orders.

More details on Steuben County’s COVID guidelines can be found on the county’s website.

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