Here’s the best way to contact Apex Legends customer support for any issues, whether it’s issues with your account or bugs in your gameplay. Easily come into contact with them to become a ruthless predator in the arena.
Apex Legends support for players
With the release of so many updates, new content, and the exciting new foray into the mobile industry, Apex Legends players have seemingly increased worldwide. With this growth in the player base, the number of players needing support has also increased.
Therefore, customer service is here to help players navigate through in-game bugs or payment or battle pass purchase issues, among other things. The Apex Legends support team is readily available to help resolve issues or simply provide reliable information.
Hope our guide will walk you through the process of contacting them through official channels and genuine social media accounts.
How to Contact Apex Legends PC/Console Support
The official Apex Legends support website is the same for all EA games, providing help and support services to players of all titles under the publisher’s umbrella. For help with your game, go to EA Help Website and follow these steps:
- First, choose whether you need support for your game or your account on the main homepage. Players experiencing issues with their EA Account will want to select Accounts while others facing issues with the game itself will choose Games.
- After clicking on Games, you will see a list of games. Picking out Apex Legends from this list and continue forward.
- Here you’ll find a list of FAQs and common issues, with solutions and feedback from community members. You can narrow the results by selecting specific topics and selecting the platform you are on. You can also add your query or issue keywords to further filter the results.
- Additionally, you can scroll down and access the HQ Answers section of the website. It summarizes all the community discussion about Apex Legends with topics like news, bug reports, technical issues, feedback, and even general discussion.
Chances are you will find the solution to your problems here. From EA developers and support team members or just other experienced gamers.
- If you still need help, scroll down from the previous page and select Contact us. You will be taken to a page and then prompted to select options regarding platform, topic, and issue. After doing this click on the now available Select contact optionwhich will lead to a case information page.
Depending on the time, you will then be connected to a chat with a member of the support team for any assistance and help.
How to contact Apex Legends support on mobile
You can also access EA’s help website from an in-game menu in the mobile version of Apex Legends. Simply launch the game and follow these steps:
- From the main home screen, tap on the settings option in the corner which will take you to the main screen Settings menu.
- From there, you’ll find an icon at the top right of the screen near the settings tabs for To help. Tap on it and it will automatically redirect you to the previously mentioned EA help page.
- From there, the process is the same as before, where you can browse the FAQ and Answers HQ section and filter the results to find what you’re looking for. Remember to select Apex Legends Mobile instead of the main game.
- If you cannot find a solution, you can submit a request or report your problem via the Contact us section for more help. Just be sure to sign in with your EA account for better help.
How to contact the Apex Legends developer team
As a last resort, if you have an unresolved issue or a bug that just won’t go away, this is the approach for you. You can take screenshots of your particular issue and email them directly from their official help website. Go to their “Contact Us” or “HQ Answers” page and follow the previously mentioned instructions to contact them directly in case of any persistent problem with the game.
Alternatively, you can also contact Apex Legends customer support through the official @EAHelp or @PlayApex Twitter accounts and get help there. They regularly respond to user questions and issues regarding their games, which might help you in your case.
In addition to Twitter, players can join the Apex Legends Discord (run by Respawn Entertainment themselves) where dozens of fans and players have a large community. You can ask for help there and even find players with similar problems and possibly solutions for them.
And that’s all there is to contacting Apex Legends customer support to resolve issues ranging from game bugs to account issues.
Head over to our guides section for more Apex Legends content, and in the meantime, let us know what you think of Apex Legends Mobile in the comments below.
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