COVID-19 Case Investigations and Contact Tracing – Official Arlington County Virginia Government Website
Case investigations and contact tracing are tools used to control and prevent the spread of diseases, such as COVID-19. The goal of a case investigation is to talk to people who have a disease (case) to find out more about their disease and whether they have exposed others. The goal of contact tracing is to find people who may have been exposed to a case (contacts) and possibly infected. It can prevent more people from getting sick.
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Case investigations |
Contact tracing |
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Arlington County Staff: |
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Collect case information health care providers and laboratories, who are required by law to report cases of COVID-19 to Arlington County |
Collect nearby coordinates from cases interviewed |
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Appeal case ask about their close contacts
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Call nearby contacts to let them know they have been exposed to COVID-19 |
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Advising cases what to do if they have symptoms of COVID-19 or test positive, and advice on isolating themselves from others |
Advise close contacts what to do, especially if they have symptoms of COVID-19 or test positive, and advice on quarantining |
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Make sure cases have basic needs encounter while they stay at home, such as food, medicine and cleaning supplies. For more resource information, call the Arlington County Department of Social Services at 703-228-1300 or visit https://departments.arlingtonva.us/dhs/. |
Make sure close contacts have basic needs encounter while they stay at home, such as food, medicine and cleaning supplies. For more resource information, call the Arlington County Department of Social Services at 703-228-1300 or visit https://departments.arlingtonva.us/dhs/. |
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Like a case |
As a close contact |
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Arlington County Staff: |
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Learn about your symptoms and when they started |
Let you know you’ve been exposed to a person with COVID-19 (case) |
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Find out about the people you were with and your activities.* The staff will ask you:
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Ask about your contact with the case, including when and type of contact |
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To advise you what to do if you have symptoms of COVID-19 or test positive, and advice on how to isolate yourself from others |
To advise you what to do, especially if you have symptoms of COVID-19 or test positive, and advice on quarantining |
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Be sure thatour basic needs aD encounter while you self-isolate at home, such as food, medicine and cleaning supplies. For more resource information, call the Arlington County Department of Social Services at 703-228-1300 or visit https://departments.arlingtonva.us/dhs/. |
Make sure your basic needs aD encounter while you are quarantining at home, such as food, medicine and cleaning supplies. For more resource information, call the Arlington County Department of Social Services at 703-228-1300 or visit https://departments.arlingtonva.us/dhs/. |
Arlington County will still call cases and contacts even if they are fully vaccinated. Breakthroughs can occur and this helps to ensure contacts are symptom free. If you have recovered from COVID-19 within the past 90 days, staff may still contact you as, although rare, cases of re-infection have been reported.
*The purpose of these questions is to find people you may have exposed to COVID-19 so they know what to do. The staff will not share any information about you unless you say you agree.
LOOK: Answer the call | The importance of contact tracing / Reply to the llamada | The importance of the rastreo de contactos
COVIDNOTICE is a cell phone application from the Virginia Department of Health.
- It lets users know when they have been in contact with other users who have COVID-19.
- Download COVIDWISE from the App Store for iPhone and the Google Play Store for Android.
- Downloading and using the app is 100% voluntary.
Only Arlington County staff will call you regarding case investigations and contact tracing. They will try to call you until you answer.
They will not ask:
- Social Security number
- Financial or banking information
- Passwords
- Other personal information not related to COVID-19
- Photographs or videos
- Money
If you’re not sure, hang up and call the Arlington County COVID-19 Hotline at 703-228-7999. Ask to speak to someone from the case investigation or contact tracing team.
WATCH: Answer the call | How to Avoid Contact Tracing Scams / Reply to the llamada | How to avoid the rastreo de contactos estafas
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